Are you getting the most out of Salesforce.com?

You have chosen Salesforce.com as your CRM solution because you want to improve the effectiveness and efficiency of your sales and marketing and you know Salesforce.com is the best CRM for achieving this. If you are still not sure call us on +44 1246 267761 and we will send you a copy of the Gartner report which compares Salesforce.com with the other leading CRM systems.

A key feature of Salesforce.com is its ease of configuration, but do you need some help to get started or to move your Salesforce.com implementation to the next level? This is where we can help. In management speak we can help you achieve the shortest time to value.

Improve the effectiveness of your sales operation:

• Better forecasting
• Targetting of resources to provide maximum return on investment.
• Identifying needs more effectively by understanding specific customer requirements
• Cross-selling and up-selling of other products by highlighting and suggesting alternatives or enhancements

Better marketing of your products or services:

• Effective targeted marketing communications aimed specifically at customer needs
• Increased sales through better timing due to anticipating needs based on historic trends
• Develop a more personal approach in order to innovate improved products and services so you can win more business in the future

Better Customer Service:

• Enhanced customer satisfaction and retention, ensuring that your good reputation in the marketplace continues to grow
• Increased value from your existing customers and reduced cost associated with supporting and servicing them, increasing your overall efficiency and reducing total cost of sales

How can we help you achieve these benefits?

• Quickstart. This program is a fixed-price remote or on-site service that helps customers configure the application to address their key business processes. See QuickStart for more information
• Business Process Review. We often find that working with our customers to map their business processes for implementing in to Salesforce.com can identify efficiency improvements
• Salesforce configuration, to match your organisations needs including custom objects, fields, formula/validation, layouts, record types and workflows.
• Data Analytics. Creation of reports and dashboards to provide put key performance indicators at your fingertips.
• Post-implementation support. As new requirements and business functions develop.
• Training, developed specifically to match the way your organisation uses Salesforce.com.

Call Stuart Gascoyne today for an initial consultation.
Tel: +44 1246 267761
email: sgascoyne(AT)kickingboy.co.uk - replace (AT) with @